Shipping & Delivery
SHIPPING AVAILABILITY
Where We Currently Ship
At this time, online checkout and shipping are available only for eligible addresses within the United States. The standard shipping rates and delivery estimates below apply to the contiguous United States.
SIMPLE & TRANSPARENT
Standard Shipping Rates
The shipping threshold is calculated using the merchandise subtotal after discounts and before taxes. Remote-area charges are not included in these standard rates.
FROM ORDER TO DELIVERY
Processing & Delivery Timeline
Order Confirmation
After placing your order, you will receive an order confirmation email with your purchase details.
Processing: 1–3 Business Days
We verify, prepare, and carefully pack your order before handing it to the carrier.
Delivery: 2–5 Business Days
Estimated transit time begins after the carrier accepts and scans your package.
Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing on the next business day.
Orders requiring payment, fraud-prevention, or address verification may require additional processing time.
Remote & Special-Service Destinations
Orders shipping to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, P.O. Boxes, APO/FPO/DPO addresses, or other remote and limited-service destinations may require a custom shipping quote.
Please contact us before placing your order and provide the destination ZIP code, product name, and quantity. We will confirm delivery availability and provide an estimated shipping cost.
Free shipping promotions may not apply to remote destinations. Some destinations or oversized products may be unavailable due to carrier limitations.
AFTER YOUR ORDER SHIPS
Tracking & Delivery Support
Tracking Your Package
- Tracking information will be emailed when your order ships.
- Tracking may take 24–48 hours to update after the label is created.
- Multiple-item orders may arrive in separate packages and on different dates.
When to Contact Us
Please contact us if tracking has not updated for three consecutive business days after carrier acceptance.
You should also contact us if your order has not arrived within the expected delivery window.
HELPFUL INFORMATION
Delivery Notes
Can I change my shipping address?
Please contact us immediately if you need to request an address change. Once an order has entered processing or has been accepted by the carrier, we cannot guarantee that the address can be changed. Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address.
What if tracking says “Delivered,” but I cannot find my package?
Please check around the delivery location, with other household members, and with nearby neighbors. If the package is still missing, contact the carrier and our customer service team for assistance.
What should I do if my package arrives damaged?
Keep the product and all original packaging. Contact us as soon as possible and include clear photos of the product, outer packaging, and shipping label.
Can carrier or weather delays affect delivery?
Yes. Delivery dates are estimates and are not guaranteed. Severe weather, holidays, carrier disruptions, address verification, and unusually high order volume may cause delays.
INTERNATIONAL EXPANSION
More Markets Coming Soon
We are preparing to expand shipping to additional markets. International checkout is not currently available.
Please check back for future shipping updates.
Questions About Shipping?
Contact our customer service team for delivery assistance or a remote-area shipping estimate.
Contact Customer Service View Returns PolicyShipping times and availability are subject to carrier service and destination limitations.
Last updated: August 6, 2026